Photo facade Artus Hôtel Saint-germain des près ParisPhoto facade Artus Hôtel Saint-germain des près Paris

F.A.Q

Access

From Roissy Charles-de-Gaulle airport: RER B, line 4, cab (≈ 65 €)

From Orly airport: Orlyval, RER B, line 4, cab (≈ 45 €)

Metro: Odéon (line 4 and 10), Mabillon (line 10), Saint-Germain-des-Prés (line 4) and Saint-Michel (RER B and C).

Bus : lines 58 / 63 (Odéon station), line 95 ( Saint-Germain-des-Prés station).

Vélib' : station n°6012 - 141 boulevard Saint-Germain (first 30 minutes of each trip free).

Parking: Parking Marché Saint-Germain - opposite 6/8 rue Clément. Open 24h/24h. 3.40 €/1h, 32 €/24h.

Reservations

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Do you accept pets?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes, but only the dogs.

Is there a balcony in the rooms?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes, there is a balcony in our suite Exclusive.

Are there rooms with access for people with reduced mobility?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes, please contact the Reservations Department: resa@artushotel.com

Can I come with my children?
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Children are welcome. Our suites are equipped with a sofa bed to accommodate a couple and 2 children.

Can we smoke in the rooms?
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No, smoking is not allowed in the rooms.

What credit cards do you accept?
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We accept all credit cards.

What are the opening hours of the reception?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

We are open 24 hours a day.

Can you check out after 12:00?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes we are accommodating but it will depend on availability.

What happens if I arrive late at night?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

We are open 24 hours a day.

What time do you check in and check out?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

The check in can be done from 3 pm and the check out is done until 12 am.

Is there a minimum number of nights?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

No, we welcome you for a night or for life!

How to cancel a reservation made via a reservation platform (Booking, Expedia, ...)?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

You can cancel your reservation via your extranet account booking.com, Expedia...

Can my reservation be changed?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

It all depends on the offer you have taken, flexible, semi-flex or non-cancellable non-refundable.

Can I get a refund if I cancel a reservation?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

It all depends on the offer you have taken, flexible, semi-flex or non-cancellable non-refundable.

Gastronomy

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What time is breakfast served?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

From Monday to Friday, breakfast is served between 7am and 10:30am and on Saturday and Sunday from 7am to 11am.

Is it possible to have gluten-free products for breakfast?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

We offer gluten-free products for breakfast at our buffet.

Are there any vegetarian products?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes, we offer vegetarian options on the breakfast menu.

Is it possible to have a meal delivered to the room?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

The Hôtel Artus does not have a restaurant, but offers room service in partnership with the restaurant La Diva-des-Prés, from 12.30 pm to 11.30 pm, to satisfy all your gourmet desires.

SPA

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Services

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Is it possible to have champagne or flowers in the room?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes, just add extras to your reservation. We offer several extras such as: bottle of champagne, bottle of wine, flowers or chocolates.

Does the hotel have a parking lot?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

No, we don't have a parking lot because we prefer to travel by public transport, on foot or by bike like a true Parisian. The Marché Saint-Germain parking lot located in front of 6/8 rue Clément is however open 24 hours a day.

Does the hotel have a concierge service?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes, the Hotel Artus offers a concierge service: cab reservations, restaurant, show tickets, city tours or even baby-sitting, you will have a tailor-made service. Sanjay, our Clefs d'Or concierge, who has the best addresses in Paris, will answer your most unusual requests and advise you thanks to his expertise and his inexhaustible address book.

Is there access for people with reduced mobility?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes, our hotel is accessible to people with disabilities. It is equipped with a ramp to access the common areas and the hotel's breakfast room, and also has elevators with voice commentary. The chambre Privilège 103 is also specially designed and adapted to accommodate people with reduced mobility.

Does the hotel offer transportation or a shuttle service?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

On request at the reception.

Does the hotel have air conditioning?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes, we have air conditioning during the summer (but not during the winter of course!) in all our rooms as well as in our common areas.

Does the hotel have an elevator?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes, there is an elevator.

Does the hotel have a luggage room?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes, the hotel has a luggage storage service.

Does the hotel have a dry cleaner?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes, the hotel has a laundry service.

Is Wifi available?
Arrow in a blue circle Hotel Artus Paris Saint-Germain-des-près 4 Star Hotel

Yes, wifi is available in the rooms and in all common areas.

Contact

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